| The Seven Questions to Ask Before Hiring a Locksmith:
Additional Frequently-Asked Questions:
Call us today, fill out our account application form or request a free estimate
1) Will they give a specific appointment time and do they keep it?
Let's
face it, your time is valuable. We know that, and that's why we strive
to not only give you a specific appointment time, but to keep it. If we
do run late, we will always call and give you the option to wait for us
or re-schedule - whatever works for you.
2) Will they provide written quotes for commercial jobs?
Master
systems, access control, alarm devices, intercoms and buzzers - these
are investments in your security. That is why, large or small, we will
always provide written estimates within 24 hours of surveying the job
you've requested.
3) What kind of guarantee do they offer on parts and labor?
Our
guarantee is written at the bottom of every receipt. You never have to
wonder about our commitment to the quality of our service.
4) Do they have a storefront or walk in location? Where is it?
We
are accountable to our customers. If there is ever a problem, our
customers know they can find us at our store and talk to us in person
if necessary. We are not just a faceless website. Our store manager and
employees are happy to answer any questions you may have. Come on by
and say hello Monday-Friday from 8:30am-6:00pm or on Saturday from
9:00-4:00 at 219 West 14th St. between 7th and 8th Avenues.
5) Do they really give you the best deal for your money?
Again,
it's about accountability. So many locksmiths operate on a hit and run
basis, taking as much money as they can and hoping never to see you
again. At Aaron-Hotz, we are proud to say that much of our business
comes from repeat customers or word of mouth referrals. This is because
in addition to our outstanding service, we always strive to give you
the best deal for your money.
6) Will they provide commercial customers with proof of insurance?
If you require a certificate of insurance, we'll get it to you immediately so the job can proceed without delay
7) Are they members of the Better Business Bureau?
Call and check us out! Our member number is 11093. In Manhattan dial 212-533-6200.
Additional Frequently-Asked Questions:
1) Are the round locksmith stickers you see stuck on doors and intercoms legal in New York City ?
Absolutely
not! Attaching stickers of any sort to buildings, intercoms, phone
booths etc. is illegal as it is considered the defacing of public
property.
Reputable locksmiths do not use them. You may report the placing of such stickers to the NY Department of Sanitation.
2) If I get locked out, should I let my doorman call a locksmith for me?
Be
advised: Locksmiths often solicit calls by offering a substantial
kickback to doormen or supers; often as high as $75-$100 per call. YOU
WILL BE OVERCHARGED for any service provided, in order to pay your
doorman. Better to make the call yourself.
3)
When I got locked out of my car, a towtruck stopped and the driver
offered to open the door for me (for a fee). Should I have let him? Some towing companies equip their drivers with the
proper tools to open cars, but most don't. Don't take the risk of
having the locking mechanism disabled or ruined by someone who either
doesn't know what he is doing or is using the wrong tool... in addition
to disabling the locking mechanism, they often also cause body damage
to the car. A licensed locksmith is always your best bet.
|
